1.What are the dimensions of the unit?

Our fleet tracking unit is 1 3/4 inches wide x 2 1/8 inches long x 1 inch high

2. How often does the unit report?

When the vehicle is running the unit will report every 30-45 seconds.
When the vehicle is off, the unit will report once every hour

3. What do the lights on the device mean?

O = Power On
C = Cellular Connection Active
G = GPS Connection Active

4. Can I cover up the lights on the device?

The lights can be covered up very easily and this has no effect on the device's performance

5.Are volume discounts available?

Yes volume discounts are available. Please call +91 9565 007 007 , 9450 446 754

6. Do the devices come with a warranty?

Yes there is a one year warranty on the device

7. Can I view the tracking from my phone?

Yes, there is a mobile version of the geomoto application that can be viewed from any mobile phone with internet connectivity.

8. Can I create a custom report?

Yes, we have reports available that export to a .csv file (excel document, word document, etc.)

9. My trucks are several years old. Can I still install it?

The device displayed on our site can be installed in any vehicle manufactured 1996 or later. There is a government mandate for all vehicles manufactured at this date or later to have the exact OBD port in the vehicle. For older vehicles please see question below.

10. What if I don't have an OBD port on my vehicles?

We do have another device available for older vehicles. Please call for more information

11. Can I get email alerts for speeding vehicles or other triggers?

Yes, you have options to get email alerts for speeding, if device is unplugged, geofence crossings and more.

12. Can I view my vehicles from any internet enabled PC?

Yes, you can as long as it is connected to the internet. Of course it is worth noting that the faster the connection speed, the faster our software will run. So, for example, broadband will be much faster than a dial-up connection.

12. Can I view my vehicles from any internet enabled PC?

Yes, you can as long as it is connected to the internet. Of course it is worth noting that the faster the connection speed, the faster our software will run. So, for example, broadband will be much faster than a dial-up connection.

13. Will I receive free software updates/upgrades?

Yes! Plus, because our software is web-based you don't have to worry about CDs and installing upgrades, they appear when you login.

14. Is this a satellite-based vehicle tracking system?

Yes, Meaning, the tracking unit is located by Satellite and sends the information to our servers via the GPRS Data Network.

15. Is the geomoto software GPS based?

Yes, vehicle locations and times are pinpointed from the Global Position System satellites and relayed to our data centers over the GPRS network in real time.

16. Do your units work anywhere in the World?

Yes. Everywhere in all countries provided the GSM is avaliable for data transfer to server.

16. Do your units work anywhere in the India?

Yes. Everywhere in all countries provided the GSM is avaliable for data transfer to server.

17. Is there an external antenna that attaches to your device?

No. the Antenna is internal within the device.

18. Does the device need to be recharged at any time after connected?

No, the device is charged by the vehicle and never needs to be charged after it is installed

19. What type of mapping does geomoto use?

geomoto uses Google mapping which includes a standard map, satellite, and hybrid (lays map over satellite image).

20. What happens if the device is unplugged by one of my drivers?

You will get a "Device Offline" notification in the application and it will also be recorded in your application when and where this happened.